Privacy Policy

Introduction

By using the Make Plan application and the site https://makeplan.tech, you agree to the practices described in this privacy policy. If you do not agree to these terms, please cease using our services. Bimdiag International is the data controller for your personal data, in accordance with European data protection legislation.

Purpose of the Privacy Policy

This document explains how we collect, use, and protect your personal information. Please read this policy carefully to understand our practices.

Data Collected and Use

• Contact and Professional Information: We collect information such as your name, email address, and professional information to create a valid account and provide you with personalized services. This data is also used to communicate with you and respond to your requests.
• User Content (Images): When you use features such as "Relook," we collect and process the images you upload of internal spaces. These images are used solely to generate the requested design visualizations.
• Navigation Data: We use Google Analytics to analyze your use of our site and improve our services. Google Analytics may use cookies to track your Browse behavior. You can manage cookie settings in your browser to limit tracking.
• Cookies: We minimize the use of cookies, but some may be necessary for the proper functioning of our site and for traffic analysis via Google Analytics.

Legal Basis for Processing

Our data collection and processing are based on:

• The performance of our contract with you for the creation and management of your account.
• Our legitimate interests in improving our services and communicating with you.
• Your consent for specific features (such as AI image processing) and traffic analysis.

Data Sharing

We only share your personal data with third parties when necessary to perform our services or when required by law. Third parties are required to protect your information in accordance with this privacy policy.

Artificial Intelligence and Third-Party Processing

To provide advanced functionalities, the application utilizes third-party artificial intelligence services.

• Image Processing (Relook): When you use the "Relook" feature, the image of the room you provide is transmitted securely to Google (Google Cloud AI). This is necessary to analyze room dimensions and generate design styles.
• Chatbot Assistance: When you ask questions to our chatbot, your text queries are transmitted securely to xAI (Grok). This is strictly necessary to parse your questions and generate accurate answers.
• Data Protection: Data sent to these AI providers is processed solely for the purpose of generating your requested response. We have ensured that our providers maintain strict security standards and do not use your personal data to train their public models or for unauthorized purposes.

User Rights

In accordance with European laws, you have the right to:

• Access, correct, or delete your personal data.
• Limit or object to the processing of your data for legitimate reasons.
• Withdraw your consent to tracking by Google Analytics or AI processing.

Data Security

We implement security measures to protect your personal information. Although we strive to ensure the security of your data, no method of transmission over the Internet can guarantee absolute security.

Data Retention

Your personal data is kept for as long as necessary to provide our services, unless a longer period is required by law.

Changes to the Privacy Policy

Bimdiag International reserves the right to modify this policy. Changes will take effect upon their publication on our site. We recommend that you consult this page regularly.

Device Features Used by Make Plan

The Make Plan application uses certain features of your device to offer a complete experience:

• Geolocation (GPS): The application uses your device's GPS function to determine the location of scanned buildings, which improves the accuracy of the plans.
• Camera and Video: Make Plan accesses the camera to capture photos and videos, which you can associate with different elements of the floor plans.
• Microphone: The application uses the microphone to record voice notes, allowing for complete annotation of plans.

These features are used solely to enhance your experience and provide key application functionalities. You can manage access permissions through your device settings.

Contact

For any questions regarding this policy or to exercise your rights, you can contact us at the following address:

Bimdiag International
12 Cantersteen, 1000 Brussels
Company Number: BE1019605305