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13Troubleshooting and support
Fix a common problem, and reach the team when it persists.
2 articles
How do I use the AI assistant and live support?
The app includes an AI assistant that answers your questions about Make Plan, and a Live Support channel that puts you in touch with the technical team. Open…
My scan came out wrong — what should I do?
An inaccurate survey almost always comes down to one of these causes. Work through them in order. The room is too large. Scanning works well on rooms under 1…
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